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Loan Set Up and Loan Processing

Electronic loan file set-up and loan processing solutions include file preparation, credit and fraud check ordering, compliance verification and underwriting preparation.


Underwriting solutions are typically performed under private label and as an extension of our business partners’ current fulfillment activities. Paladin’s underwriting team receives ongoing training to ensure thorough understanding and application of investor and lender underwriting guidelines. Every underwriter goes through a certification process and periodic assessments.


Field Reviews, Desk Reviews, Collateral underwriting and Quality Control of business partners’ valuation business are just a few of the services performed.

Closing and Funding

Document preparation includes file prescreening and data integrity checks to ensure a loan is eligible for final closing docs. As part of this service, Paladin can order flood certs and insurance. Paladin can also run Section 32 (high cost) calculations in accordance with federal and state guidelines.

Due Diligence

MSR trades, Jumbos, Performing and Non-Performing loans are reviewed by skilled professionals for compliance, valuation reconciliation, servicing note reviews and fraud. Work is always completed within the allotted timeframe to ensure these deals are done with high quality and our business partners’ specific needs.

Servicing Solutions

Paladin offers a standardized Loan Servicing File review and can perform custom, targeted assignments such as failure to timely make and pursue Put-Back Claims, Mortgage Insurance Claims Management, REO Administration and Foreclosure Process.  We ensure that the Mortgage Servicing Companies operate in a safe and sound manner and that the mortgage loans owned or serviced by a business partner are serviced or sub-serviced in compliance with all Legal Requirements.

Quality Control

Pre and Post closing quality control services are assured through detailed, disciplined methodologies. Trained processors and underwriters follow checklists, strict operating procedures, and audit guidelines to ensure accuracy and file completeness. In addition, we perform random file audits as required by the investor and CFPB

HDMA Audit 1
HMDA Audit

Solutions include analysis and reporting of HMDA data to ensure compliance with federal guidelines.